Privacy Policy

Last updated: January 2026

Signature Strands Hair ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, book appointments, interact with us online or offline, or otherwise engage with our services.

1. Business Information

Signature Strands Hair
4350 Main St, Suite 107
Harrisburg, NC 28075
Email: contactus@signaturestrandshair.com

2. Information We Collect

We may collect the following categories of personal information:

a. Personal Identifiers

Name
Email address
Phone number
Mailing address

b. Appointment & Service Information

Appointment history
Services requested or received
Product purchases
Notes related to preferences or allergies (only if voluntarily provided)

c. Payment Information

Payment method details (processed securely through third-party payment processors; we do not store full credit card numbers)
Billing address

d. Digital & Online Information

IP address
Browser type
Device information
Website usage data (via cookies, pixels, or similar technologies)

e. Marketing & Communication Data

Email and SMS subscription preferences
Responses to promotions, surveys, or special offers

f. Analytical Purposes

We may use your identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.

3. How We Collect Information

We collect information through:

Online booking systems
In-salon forms and consultations
Website contact forms
Email, SMS, and social media interactions
Cookies and similar tracking technologies

4. How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide salon services and customer support
Process payments and issue receipts
Communicate about appointments, updates, promotions, and events
Improve our services, website, and customer experience
Conduct analytical and marketing activities to understand trends and preferences
Comply with legal, tax, and regulatory obligations

5. Third-Party Vendors & Service Providers

We may share limited personal information with trusted third-party vendors that assist us in operating our business. These may include:

Online booking and scheduling platforms
Payment processors
Email and SMS marketing platforms
Customer relationship management (CRM) tools
Website hosting, analytics, and security providers
Social media and advertising platforms

These vendors are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your data.

Each third-party service provider maintains its own privacy policies and data handling practices. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies to understand how your information may be collected, used, or shared by them. These third parties may collect information directly from you or through our website and may process data in accordance with their own privacy policies, which may differ from this Privacy Policy. Third-party services may change their privacy practices from time to time, and we encourage users to periodically review their policies.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Enable core site functionality
Analyze website traffic and performance
Support marketing, analytics, and advertising efforts

These technologies may be provided directly by our website platform (such as Squarespace) or by third-party integrations connected to our website. You may control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Data Sharing & Disclosure

We do not sell your personal information. We may disclose information:

To service providers as outlined above
To comply with legal obligations, court orders, or law enforcement requests
To protect the rights, safety, and property of Signature Strands Hair, our clients, or others

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services
Meet legal, gounting, or regulatory requirements
Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your information
Opt out of marketing communications at any time

To exercise these rights, contact us at contactus@signaturestrandshair.com.

11. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted with a revised “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact: